Flag or other information is unavailable
- Confirm your internet connection.
- Pull to refresh in the app, then allow time for the source to update.
- Close and reopen the app if needed.
Some source failures cannot be fixed on your device.
Safety comes first
The beach in front of you is the source of truth
Posted warning flags, signs, and instructions at the beach always take priority over the app. Conditions and flag statuses can change quickly. Follow lifeguards, beach patrol, law enforcement, emergency management, and local authorities.
Never use the app as the sole basis for deciding whether to enter the water. Call 911 for emergencies. The support email is not monitored as an emergency service.
To report a suspected discrepancy, email support@alabamabeachflag.com with the location, approximate time, and what you observed.
Quick help
Alabama Beach Flag depends on official and trusted public sources. Those sources can be delayed, incomplete, changed, or temporarily unavailable.
The app differs from a posted flag
Follow the posted flag and on-site instructions. Do not rely on the app in place of local authorities. Report the discrepancy with the beach, time, app display, and a screenshot when helpful.
Weather, water, tide, UV, temperature, or marine data is stale
Pull to refresh and check your connection. Official providers update on different schedules, so allow time for new information to reach the app.
The wrong favorite beach appears
Open Settings in the app and select the intended favorite beach. That preference also determines the beach used by widgets.
A Home Screen or Lock Screen widget is stale
- Use Refresh Widgets in the app.
- Confirm the favorite beach in Settings.
- Remove and re-add the widget if it remains stale.
- Restart the device as a later step.
Last-known or offline conditions appear
The app may show bounded cached conditions when current data cannot be retrieved. Treat them as last-known information, check the displayed context, and follow current on-site guidance.
Update or reinstall the app
Open the App Store listing and install the latest available version. If a persistent app issue remains, reinstalling can help; your selected favorite beach may need to be set again.
Report inaccurate information
Email support with the beach, approximate date and time, what the app displayed, what you expected, and a screenshot if available.
Location and data availability
Source availability varies by location and metric. Alabama Beach Flag is an independent app that brings together official and trusted public information; it is not a government app or affiliated with a government agency.
Gulf Shores
Uses official local beach-flag information when available, alongside other available weather, water, and safety information.
Orange Beach
Uses official local beach-flag information when available, alongside other available weather, water, and safety information.
Fort Morgan
There is no official public live flag feed. The app may show clearly labeled estimated conditions based on nearby official weather or marine information. Estimated information is never an official flag.
Dauphin Island
The app does not fabricate a live flag status. Independently available weather, tides, water quality, water temperature, marine information, and local beach information may still be shown.
Contact support
For app help or to report inaccurate information, email:
support@alabamabeachflag.comWhen relevant, please include:
- App version
- iOS or iPadOS version
- Device model
- Beach or location
- Approximate date and time
- What the app displayed
- What you expected
- A screenshot, when helpful
Frequently asked questions
Is Alabama Beach Flag an official government app?
No. Alabama Beach Flag is an independent app that aggregates official and trusted public information. It is not affiliated with a government agency.
Why does the app differ from the flag posted at the beach?
Conditions can change quickly, and source updates can be delayed. Always follow the posted flag, signs, lifeguards, and local authorities. Please report a suspected discrepancy to support.
Why is information temporarily unavailable?
A provider may be delayed, incomplete, changed, or temporarily offline. Check your connection and pull to refresh, but some source failures cannot be resolved on your device.
Which areas are covered?
The app provides information for Gulf Shores, Orange Beach, Fort Morgan, and Dauphin Island. The source and availability of each metric vary by location.
Is Fort Morgan's flag information official?
No. Fort Morgan has no official public live flag feed. Any conditions shown are clearly labeled estimates based on nearby official weather or marine information.
Why does Dauphin Island not show a live official flag?
Dauphin Island does not currently have an accessible official live beach-flag feed. The app does not fabricate a status, though other independently available coastal information may still be shown.
Does the app work offline?
The app may show bounded last-known conditions when current information cannot be retrieved. Cached information can be stale and never replaces posted warnings or current official guidance.
How do I update the app?
Open Alabama Beach Flag on the App Store and install the latest available version.
How do I refresh a stale widget?
Use Refresh Widgets in the app, confirm the favorite beach in Settings, then remove and re-add the widget if needed. Restart the device only as a later step.
How do I report incorrect information?
Email support with the location, approximate date and time, what appeared, what you expected, and a screenshot when helpful. For a flag discrepancy, follow the posted flag and local authorities first.